Privacy Policy

Last updated: May 10, 2025

At IT Resource Zone, your privacy is important to us. This policy explains what data we collect, why we collect it, and how we protect it. By using our platform, you agree to the practices described here.

1. Information We Collect

Account Information

When you create an account on IT Resource Zone, we collect your name, email address, and a securely hashed password. This information is required to authenticate you and personalize your experience.

Exam & Performance Data

We record your exam submissions, scores, time taken, and answers to provide you with results, analytics, and leaderboard rankings. This data is essential to the core functionality of the platform.

Usage Data

We automatically collect information about how you interact with the platform — including pages visited, features used, and session duration — to improve performance and user experience.

2. How We Use Your Information

Platform Functionality

Your data is used to authenticate your account, process exam submissions, calculate scores, and display your ranking on the leaderboard.

Improvement & Analytics

We use aggregated, anonymized usage data to understand how the platform is used and to identify areas for improvement. We do not sell or share your personal data with third parties for marketing purposes.

Communications

We may use your email address to send important notices about your account, exam results, or significant platform updates. We do not send unsolicited promotional emails.

3. Data Storage & Security

Storage

Your data is stored securely using industry-standard cloud infrastructure. We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

Authentication

Account authentication is handled by Clerk, a secure, industry-standard authentication provider. We do not store your raw passwords. All passwords are hashed and salted before storage.

Data Retention

We retain your account and performance data for as long as your account is active. If you request account deletion, your personal data will be permanently removed within 30 days.

4. Cookies

Session Cookies

We use essential session cookies to keep you logged in and to maintain your exam session state. These cookies are strictly necessary for the platform to function.

Preference Cookies

We store your theme preference (light/dark mode) in your browser's local storage to provide a consistent experience across visits.

5. Third-Party Services

Clerk (Authentication)

We use Clerk to manage user authentication. Clerk's own privacy policy governs the data they handle. You can review it at clerk.com.

Vercel (Hosting)

Our platform is hosted on Vercel. Vercel may collect standard server-side logs (e.g., IP addresses) as part of providing hosting services.

6. Your Rights

Access & Correction

You may access and update your profile information at any time through the Profile page on our platform.

Account Deletion

You have the right to request deletion of your account and all associated personal data. To do so, contact us at itresourcezone@gmail.com.

Data Portability

You may request a copy of your personal data and exam history by contacting our support team.

7. Children's Privacy

Age Restriction

IT Resource Zone is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us immediately.

8. Changes to This Policy

Updates

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page. Your continued use of the platform after any changes constitutes your acceptance of the new policy.

9. Contact Us

Get in Touch

If you have any questions about this Privacy Policy or how we handle your data, please contact us at itresourcezone@gmail.com.com. You can also reach us through our Telegram channel at t.me/Itzonei.